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Tips and Advice

Live Stream a Webcast in HD to 10,000 People From Your Laptop? No Problem with Panopto.

By | Guides and Tutorials

Whether it’s a big conference keynote or a small internal event, with Panopto all you need is your Windows laptop to share a live webcast of your presentation with anyone you want – even with thousands of viewers around the world! See how we do it in our latest feature video.

 

 

Live streaming events and presentations traditionally required expensive AV equipment and professional services. Not with Panopto. From any Windows laptop, you can webcast video, the contents of your screen, and PowerPoint presentations to tens of thousands of people in just a few mouse clicks.

During the webcast, viewers can interact with you by submitting questions and ideas through their web browser.

If you plug more than one camera into your laptop, you can live stream multi-camera event feeds. Capture the demo, the whiteboard, the presentation, AND the presenter – and always have the right angle to capture every idea.

For more complex events and large venues, you can stream multiple video feeds using a distributed network of laptops and recording devices. Panopto will automatically sync the feeds and provide your viewers with a single viewing experience.

Every Panopto webcast is automatically recorded and uploaded into Panopto’s cloud-hosted or on-premises video content management system (VCMS). Your videos are encoded for playback on any device. And viewers can find and fast-forward to any word in your videos using Panopto’s unique inside-video search technology.

This article was originally published on Panopto’s blog

3 Ways to Cultivate a Culture of Social Learning

By | Tips and Advice

Social learning empowers employees to think about learning in a whole new way — to share what they know and to learn from their peers on a regular basis.

To date, social learning has been a largely untapped resource for corporate learning and development. But with the advent of straightforward tools for video creation and sharing, that’s all changing. L&D professionals finally have a way to capture and curate deep knowledge across a wide range of subjects.

Naturally organized into relevant topics, searchable via an enterprise video platform, and accessible on-demand to support interval reinforcement, social learning video helps employees learn exactly the what they need, exactly when they need it.

Once a video platform has been deployed and the learning initiatives have been identified, the final, and most critical, step in a social learning program is to build a culture that encourages employees to share what they know.

Knowledge sharing with video will be new to most employees. As a result, they’ll need leadership by example and permission to experiment. Below are three specific tips for building a culture of social learning.

Get leadership to lead the way in social learning

One of the fastest ways to get people on board any initiative is to have company leaders on board too. And what better way to let employees know than to have the executivesrecord and share their own videos?

While keystone events like product launches and shareholder meetings are excellent opportunities to share executive facetime with employees, so too are informal moments, recorded right from their office. These recordings can also do wonders for organizational transparency, enabling leaders to share as appropriate the logic that underpins the corporate strategy and the data that comprises the quarterly numbers.

Panopto Video Platform - Executive Communications with Video

 

Minimize hurdles for content producers

While some companies pursue social learning with tight approval workflows in place, most find that empowering employees to make smart decisions about what they post is an effective policy that will generate better response for the program.

Armed with a few common sense guidelines and a handful of examples, the vast majority of employees will self-regulate. After all, no one wants to look foolish or violate company policy. Short approval cycles can always be instituted where necessary.

Focus on content, not production value

Social learning videos need not look like they were produced in Hollywood. Having an enthusiastic presenter coming through with clear audio is more than enough to get started, and people will improve with practice. Most companies don’t want departments spending money for high-end cameras on every desk, or on payroll required for an employee to refine a video until aesthetically perfect.

Bottom line — don’t let perfect be the enemy of good.

This article was originally published on Panopto’s blog

5 Ways An Enterprise Video Platform Facilitates Organizational Social Learning

By | Tips and Advice

An enterprise video platform (EVP) consists of software that can either be hosted in the cloud or deployed on-premises. At its core is a content management system (CMS) built for the unique needs of managing video. Integrated with this “video CMS” is a set of five critical capabilities that, together, provide the technology foundation for a social learning program: (1) capturing video, (2) sharing video content from a secure repository, (3) converting video files for playback on any device, (4) searching the content contained within video, and (5) integrating video with existing corporate software.

Record any content from any device

The success of any social learning program is determined by how easily employees can share what they know. For a social learning program rooted in video, this means that employees need the ability to easily:

  1. Record anything, from any location, using any camera or other device they may have
  2. Make their recordings available to co-workers in an easily-discoverable location

Enterprise video platforms facilitate this through the use of integrated recording apps. Typically, these video capture apps run natively on Windows, Mac, Android, and iOS devices. They enable employees to record high definition video of anything they want to present or demonstrate, and in the case of Windows and Mac apps, to also record the content of their computer screens along with peripheral devices.

Once a video has been captured, the apps connect to the organization’s video CMS and automatically upload the recording. This step is critical because it ensures that all employee-generated video content is centralized in a single, easily-discoverable repository, rather than scattered across multiple hard drives, file shares, and portals, where it will be difficult for others to find.

Share videos using a centralized “Corporate YouTube”

Once employee-generated video has been uploaded to the video CMS, employees need an intuitive way to access it. Enterprise video platforms accomplish this by including a YouTube-like video portal that employees can access from any laptop, tablet, or smartphone.

This “corporate YouTube” provides employees with access to video content using their existing network credentials. This eliminates the need for workers to remember a separate login ID and password to access and manage their videos. And it eliminates the need for IT administrators to manage multiple lists of credentials.

The corporate YouTube also makes it easy for employees to share their videos with co-workers. By default, all videos are private, viewable only by the employee. When an employee is ready to share their video, they may do with specific individuals, specific groups, or the entire company. Employees can also make their videos “unlisted”, in which only those with the direct URL can watch the videos.

Integrate video where employees already communicate

Although it’s important for social learning video content to be stored in a central repository where it can be formatted and indexed for search, it should be accessible through a range of existing corporate apps and portals. This ensures that the “corporate YouTube” doesn’t become yet another silo of information, and instead, becomes a way to syndicate videos to the places where employees already communicate.

SharePoint Video

Enterprise video platforms accomplish this by integrating with corporate learning management systems like Cornerstone and Saba, content management systems like SharePoint, enterprise social software like Jive, and CRM systems like Salesforce. Typically, EVPs enable employees to share individual videos and playlists through these sites. They also often include a capability called “search federation”, in which video search results can be included as part of the overall search results produced by an organization’s LMS, CMS, or CRM system.

Convert videos and stream them to any device

When employees attempt to watch social learning videos, they may be accessing them from their Windows desktop PC, their Android tablet, or their iPhone. They may be watching from corporate headquarters, over a public WiFi network in their hotel, or over a 4G phone connection. The wide range of devices that employees use, and the variations in internet connection quality place technical demands on a video-based social learning solution.

Enterprise video platforms address these challenges through the use of transcoding andmodern streaming technology.

Transcoding is a process by which EVPs automatically convert video files into formats that are compatible with any laptop, tablet or smartphone. For example, say an employee uploads a Flash video (.FLV file) to their organization’s video platform. Although the Flash video is incompatible with iPhones and iPads, the EVP automatically converts it into a format that can be viewed on any iOS device.

Once a video has been transcoded into a universally-compatible format, the EVP uses modern streaming protocols to deliver optimal playback to any location while managing network bandwidth availability. The details of modern streaming are discussed further in the white paper, Modern Video Streaming in the Enterprise: Protocols, Caching and WAN Optimization.

Search across the video repository and deeply within video content

Historically, the single greatest barrier to using video as a means to share information has been in the near-impossibility of searching recorded content. Even when done diligently, manually-entered titles, descriptions, and tags often aren’t enough for employees find a video they’re looking for. And even if a video is successfully found, employees are still forced to hunt-and-peck through the video timeline to find the specific two minutes of information they’re looking for.

The success of video-based social learning hinges on employees’ ability to quickly search across an entire video library, and then fast-forward to a precise moment in the right video. Video platforms address this need by indexing every word spoken and every word shown on-screen in every video. This means that, for the first time, video content can be referenced and searched as easily as documents or email.

This article was originally published on Panopto’s blog

5 Must-Have Videos to Enhance Employee Onboarding

By | Tips and Advice

According to the analysts at the Aberdeen Group, companies with a formal onboarding process have an average employee retention rate of 86 percent — fully 30 points better than those without. Today the importance of well-executed onboarding is known to most HR and learning and development teams, as are the additional studies showing how smart onboarding leads to higher job satisfaction, better job performance, and greater organizational commitment.

Today’s onboarding goes well beyond the traditional quick induction many companies used to think of as sufficient for new hires, and now encompasses a dynamic process that begins before the new hire even walks through the door and lasts for at least the first 90 days of their tenure.

Pointing at Button Panopto Video CMS Platform 5 Must Have Videos to Enhance Employee Onboarding

Onboarding now may encompass a whole host of activities, from new skills training to communications on benefits packages and from executive welcomes to informal team building exercises. Whatever form the onboarding process takes, the ultimate aims are the same: to bring the new hire up-to-speed as quickly as possible and to kick-start the process of integrating them into the wider team. The former ensures that staff can be effective in their job in as short a time-frame as possible, while the latter helps cement bonds in the workplace that enhance staff loyalty and retention.

As it has across most every aspect of corporate training and communications, technology has a key role to play in improving staff onboarding activities for new hires. And for a growing many, a key component of that “e-onboarding” experience is video.

As we’ve outlined previously in our white paper ‘Make Every First Day a Great One: 15 Ways to Enhance New Employee Onboarding with Video’, video offers several key benefits as an onboarding tool, including:

  • The ability for staff to consolidate new learning by allowing them to view back training materials on-demand
    The possibility for companies to onboard cost-effectively at scale, by offering significant savings vs traditional classroom-based training.
  • The opportunity to create more consistent messaging – particularly important when teams are spread out over disparate office locations and may be onboarded remotely.
  • The ‘engagement factor’ – the fact that video can capture nuances in staff culture and practices that are often lost in written documentation. This can be a crucial factor in helping a new hire get up to speed with the way things are done at their new organisation.

Of course, video can be used in many different ways to improve induction and onboarding, but there are five types of onboarding video that every company should consider creating for new starters.

 

The welcome to the team video
Nothing sets the stage for staff engagement like feeling part of the team, even before a new hire starts. With video, it’s possible to reach out to a fresh recruit before they set a foot in the office so that they feel right at home when they walk through the door. The welcome video message could be from the company’s CEO, from the new hire’s line manager, or even from key members of staff they will be working with when they arrive. Whoever delivers the message, this type of outreach can alleviate first day nerves and demonstrates the kind of inclusive, engaging, open corporate culture that many employees are seeking in a company they envision staying with long-term.

 

The knowledge handoff video
Many new hires don’t get a face-to-face handover with the person who previously did their job. This can drastically impact the amount of time it takes an incoming staff member to pick up key skills and understand the intricacies of various processes. Many companies are starting to see video as a way of bridging this gap, capturing important knowledge from the member of staff leaving for the new hire to refer to when they arrive.

 

The key company policies video
An important part of most induction processes is giving new starters an overview of critical company policies. Sometimes this is done via face-to-face presentations, other times by giving new hires extensive documentation on the relevant processes and procedures. With much of the information imparted being intricate and detailed, these modes of delivery are far from ideal. Video, however, can allow an experienced HR practitioner to outline a complex policy in layman’s terms and in an engaging format that can be watched back in the future if a new starter needs to refresh their memory.

 

The initial training videos
Of course, the part of the onboarding process that is going to have the greatest impact on how a new employee does their job is the training that is specifically tailored to their day-to-day activities. Video training helps mitigate against the kind of ‘information overload’ that often plagues onboarding procedures and gives new hires the best chance to effectively assimilate a large amount of learning on how to do their job in a short amount of time. As well as providing the option to watch back on-demand, with a video content management system like Panopto, staff can add their own notes to a recording, or create collaborative notes with other colleagues to get even more out of the recorded training.

 

The ‘little things matter’ video
How often have you started at a new company only to realise that you’re not sure how to use the particular model of photocopier they have? Or that you’re not sure how to navigate around the building? Or that you don’t know where important documents are stored? Rather than expecting every new hire to ask how they place a stationary order or what the code is for the elevator, a series of short video tutorials on office basics can save everyone time.

 

This article was originally published on Panopto’s blog

Unlocking Student Presentations for Everyday Assignments

By | Tips and Advice

Seemingly since the dawn of time, writing has been the primary mode of academic activity. From an early age, students are taught to write to demonstrate understanding, make an argument, and even generate new knowledge for themselves. And that made sense. Written communication is easy to generate and is incredibly portable. Even today, several dozen pages containing tens of thousands of words can be easily captured in a text document that can be sent via email what seems like no effort at all.

Student Presentations with Panopto Unlocking Student Presentations for Everyday AssignmentsIn the rush of today’s business world, however, the “paper” is feeling increasingly, well — flat. While written communication — especially email — continues to be an important communication tool, professionals now are increasingly realizing that neither their colleagues or customers want to read long-form content.

With a mandate to prepare their students for the working world, schools are taking note — and thinking about new and better ways to sharpen their students’ practical communications skills.

As they do, another traditional form of communication has risen to new prominence: the presentation. Unfortunately, the sheer volume of time required to give every student in a class time enough to present means that, traditionally, in-class presentations have been reserved for end-of-semester assignments. After all, in an environment where class sizes are growing to compensate for shrinking resources, every time a student is added to the class, total presentation time grows accordingly. If every student in a class of 15 is given just 10 minutes to speak, that means two and a half hours are needed for a single an in-class presentation assignment. At that point, when can there be time for peer feedback and questions?

With a rapidly decreasing barrier to entry, video is emerging as the silver bullet in solving the problem of student presentations. By dividing students into groups and eliminating the need to have everyone in the class watch every presentation, instructors can use video to give students the opportunity to present and review their work with their peers while staying within available classroom time.

With less demand on classroom time, this approach offers instructors the ability to make presentations a regular and valuable type of assignment. Here’s an example of how to structure class presentations using recorded video:

Set Expectations and Share Suggestions for Successful Presentations

As with any assignment, the first and most important step is to set expectations. This is especially true when the format of the assignment is less familiar.

Assure the students that it is right and appropriate to record as many takes as they need to get the presentation right. Repetition will help students gain more confidence speaking and presenting.

Also, be sure to talk to the students about the level of “production value” that is expected on any given assignment. For a weekly presentation in which the focus is on clear and concise delivery, it may be appropriate to simply have a student seated at their desk, speaking into their webcam. For a more formal presentation, students might be expected to use a study room and dress as they would for a formal in-person presentation.

Whatever modality is chosen, setting expectations will help students avoid guesswork and to feel more confident.

Give Students the Ability to Record and Upload Their Videos to a Class Website

Recording video from a laptop or cellphone is easier than ever. Most smartphones have built-in cameras and software for capturing video.

If your school uses a video lecture capture solution ike Panopto, it may even be possible to leverage the same system for capturing student recordings. Lecture and presentation recording software typically offers more capability than just recording to YouTube. In particular, the ability for a tool like Panopto to record PowerPoint or Keynote presentations directly means that students don’t need to edit slides into their video or risk having the slides be illegible on camera.

Once students have recorded their presentation, it’s important that the instructor and other students have access to the videos. Files can be uploaded to cloud-based file sharing service like Dropbox, or a dedicated video content management system like Panopto. Using a VCMS is often preferred, as it gives the instructor an easy, centralized way to manage all of the video files and share them with exactly the right people.

How ever it is done, it’s important that files can be found, shared and secured when necessary.

Student presentations are effective ways to ask students to demonstrate what they’ve learned. In this video for a foreign language class, a student gives a short presentation on Mexican food in Spanish.
 

Have Students Prepare and Record Their Presentations Outside of Class Time

Now comes the fun part: students prepare and record their presentations. Instead of taking valuable classroom time to have every student present for the class, making presentations as homework gives students nearly unlimited time to get their presentation just right. Students who are less comfortable presenting have an opportunity to review their recording and make the small adjustments that will help better deliver their message.

When setting expectations for video presentation assignments, ensure that students know the due date. Since other students will need to review the presentation during class time, can it be just-in-time (before class), or is time needed to collect and review the footage ahead of class?

Use Class Time for Small Groups to Review Peer Presentations and Provide Feedback

By the time students get to class, their presentations should be complete and uploaded to the class website.

Now, break students up into groups of whatever size makes sense for the class. Smaller groups offer more time for focused conversation and individualized peer feedback, while larger groups can sometimes generate more ideas.

Students should watch each video together and discuss, giving feedback on both the content and delivery.

Alternatively, the watching of presentations can also be assigned as homework before class, if students are given enough time to both prepare their own presentation and review others’. In this scenario, students can watch their classmates’ presentations, take notes and begin to think critically about the feedback they will offer.

In a video platform geared for education, timestamped notes right within the video player can help students organize their thoughts and can even be made available to the video’s author as another source of feedback.

Instructor or Assistants Review Presentations for Evaluation

If it is important to grade the presentation, a central video management platform like Panopto can help instructors manage the evaluation process as well. By using Panopto’s secure student dropboxes, which are integrated into popular learning management systems, instructors can make sure that their students’ videos are easily accessible.

Once videos are uploaded into the video content management system, instructors and teaching assistants can then use Panopto to annotate their student’s videos to provide feedback.

As an alternate approach, instructors can even go one step further to replicate the in-class presentation format by recording their feedback in a short video, right from their desk. This way, students benefit not only from focused discussions with their peers, but also from their teachers.

Give Your Students The Confidence to Present With Ease


Presentation skills are more important than ever, and with recorded video, instructors can give their students the opportunity to become more confident speakers. By making student presentations a regular type of assignment, and by receiving regular peer and instructor feedback, students can not only feel more comfortable but also critically evaluate their progress.

Panopto started in universities to capture instructor presentations and is now used by tens of thousands of students and professors every week around the world. With recording software that can be downloaded on any Windows, Mac, iOS or Android device, anyone can record video from their laptop or smartphone and have it automatically uploaded to a class website using Panopto’s industry-leading video content management system.

ICON Sauder Biz School at UBC Panopto Video Platform Case Study Unlocking Student Presentations for Everyday Assignments

 

This article was originally published on Panopto’s blog

The Simple Way to Manage In-Store Appearance: How to Use Video for Retail Merchandising

By | Guides and Tutorials, Tools

Today’s consumer brands have come to realize that quite literally every moment of every interaction they have with their customers is essential to building their brands, growing sales, and laying the groundwork for repeat business, from the moment a prospective shopper arrives to the moment they depart. Mature customer experience (CX) programs now impact virtually every aspect of a business, online and off, pre-sale and post.

Yet even as the practice of customer experience management expands its reach, for most consumer-facing businesses, one particular CX discipline will always be the most essential: the visual styling of their physical stores.

Merchandising Has Come To The Front Lines of Customer Experience Management

Merchandising — the design and structure of the displays that present the products the business sells — has long been an established part of how customer facing businesses, especially in the retail industry, adapt to, communicate with, and persuade their customers. The atmosphere of every retail environment today is the outcome of hundreds, if not thousands, of merchandising decisions large and small — from what brands take the center shelf and which categories are given featured space, all the way down to which items will be stocked up front to promote impulse purchases.

However, managing the visual styling of a large organization is far more complicated than filling out a floor plan.

Today’s customers have come to expect consistency whenever they walk into their favorite brands’ stores, and whether they’ve walked into your location in downtown San Francisco or in rural Tennessee, they want to be able to navigate your stores as though they are a truly familiar environment.

For customer experience and merchandising professionals, that expectation creates a challenge — because while designing an individual brand block or product section may be easy, ensuring front line employees at each and every location can quickly understand and accurately replicate your merchandising plans is often anything but.

Communicating Merchandising Plans — A Better Option

In the past, communicating merchandising expectations required brands to invest heavily in one of two options, either:

  1. Creating a lengthy and complex diagram of each new layout, delivered as memo from corporate, and/or
  2. Paying to send a member of the merchandising team to travel in person to key stores and ensure their store appearances were up to spec.

But memos were hard to follow and easy to misinterpret. And sending a team member has become a practical impossibility as travel costs spiral upwards and many brands now update in-store displays several times each season.

Fortunately, a better option exists: video.  

Video Training Makes Merchandising Communication Simple and Scalable

As leading organizations increasingly adopt video to scale learning and development initiatives big and small, more and more companies are finding that simple on-demand video can help make major improvements in how employees share information.

For retailers and other businesses with physical customer services locations, video can help to radically simplify merchandising communications. With even just a few frames, a short video walk-through of a sample display can make clear the instructional diagrams that page after page of text memos so often can’t. Today’s video technologies can even enable multi-camera recording, making it possible for merchandising teams to fully present each new plan for each store. It’s the next best thing to sending a team member in person, with a significantly improved ROI.

Best of all, whereas even only a few years ago the prospect of regularly producing and sharing this type of instructional content would have required extensive coordination with dedicated AV professionals and still would have been difficult for on-location staff to view, today’s modern enterprise video platforms have made virtually every aspect of recording and watching video much easier. Merchandising teams can record sample displays on location right from their laptop or mobile device, recording multiple angles with any camera they choose. And retail staff can watch those tutorials with ease on their personal smartphones or in-store tablets — even taking those devices right to the displays in question and following along step by step.

With something as important to your brand as the appearance of your stores, video merchandising communications are a smart, simple way to be sure your customers see your stores exactly the way you want them to.

This article was originally published on Panopto’s blog

Time, Cost, and Know-How: How Video Helps Contact Centers Improve Business Performance

By | Ikke kategoriseret, Thoughts and Discussion, Tips and Advice

Today’s contact centers have adapted to the routine entry and exit of their employees. Managers in most successful organizations have developed comprehensive strategies for addressing the challenges created by high attrition.

How Video Helps Contact Centers Panopto Video Platform Time, Cost, and Know How: How Video Helps Contact Centers Improve Business PerformanceBut with the economy on the upswing, hiring up across the board, and the Baby Boom generation on its way to retirement, contact center employee turnover rates may be well beyond the usual benchmark. And with a new generation of Millennials hitting the workforce in large numbers — with new preferences for how they share information and communicate — these changes will have a profound impact on how contact centers plan for onboarding, training, and knowledge management in the coming year.

In this two-part series, we’ll examine three challenges that evolving workforce demographics will bring to the contact center in the next twelve months. We’ll then explore ways that managers can use video to overcome these challenges by improving employee training and internal communications.

Let’s start by looking at the imminent challenges. At contact centers around the world, above-average turnover is already threatening institutional know-how. Here’s why:

1) The economy is up and so is job hopping
With Americans increasingly optimistic about the job market, more people are gaining the confidence to leave their old positions to find new work. The Bureau of Labor Statistics reports that the national quit rate has risen significantly over the past year. And contact centers, which already have higher than average attrition rates, are likely to feel the effects of this growing labor movement than other industries.

2) Baby boomers are out
A recent report by XYZ University found that the American workforce is aging rapidly, leading to huge workforce turnover. According to U.S. Bureau of Labor Statistics, an average of 10,000 Baby Boomers (1946-1964) retire every day.

This exodus of veteran employees not only impacts many contact centers, but also many customers who invest in contact center operations. Four of the largest industries in the country — real estate, manufacturing, insurance, and health care — are also some of the oldest by median employee age, and are already feeling the ripple effects of our aging workforce.

As contact centers prepare for the retirement of a generation of leadership — both for in-house talent and long-term contacts within client organizations — designing repeatable processes for onboarding, knowledge retention, and management training will be critical.

3) Millennials are in
As of this year, millennials (born 1980-2000) have become the largest age demographic in the workforce. Contact centers, which have historically attracted younger employees, will be among the first to feel the full impact of this generation and the new expectations they bring to the workplace. Millennials expect more flexible work schedules and access to on-demand information that helps them do their job more effectively. They also change jobs more frequently than their older co-workers. The same XYZ University report found that 70% of recent college grads leave their first job after graduation in less than two years.

These changes in expectations and behavior will put pressure on organizations to train employees and share information in new ways — using technologies that new hires are familiar with, and enabling employees to acquire information at the moment they need it.

Overcoming 3 Contact Center Challenges Using Video

In our personal lives, video has become the communication method of choice, and the same trend is happening in corporate environments. Driving this growth is a confluence of technology and simple human nature. Video is more engaging and impactful than text, and people retain more of its information. Video activates more parts of our minds with visual content that can more easily hold our ever-shortening attention spans. And a new generation of smartphones, webcams, and video software has made creating, sharing, and accessing video easier than ever. It’s not surprising that, according to Cisco, 85 percent of companies expect to create more video content this year than in years past.

As contact centers face a talent management challenge, increased job hopping, and changing demographics, video can play a critical role in onboarding, training, and knowledge retention. Here’s how:

  1. Reduce Time to Productivity for New Employees
    Whether it’s for job training, benefits enrollment, or communicating organizational culture, efficient onboarding is an essential part of every contact center’s learning and development activities. For many organizations, onboarding presents a unique challenge, especially as contact centers increasingly employ remote workers: how do you deliver time-sensitive training, tailored to a specific role, and to a small audience that may be located across the country or around the world?Many organizations have found video to be a simple, valuable tool for enhancing their onboarding programs. Video provides a more engaging way to ramp up employees, and because video can be viewed and searched from any laptop or mobile device, it provides new employees with easy access to the information they need for a successful start.
  2. Deliver Consistent Training and Reduce Costs
    For many large, geographically-dispersed contact centers, ensuring that training materials are consistent across locations can be a challenge. This is particularly the case when multiple trainers or departments are involved in the onboarding process.<br
    By using video for training, managers can be sure that their message is communicated in the way that they intend, regardless of who conducts the training.Video can also help reduce training costs. Between travel, lodging, venue, food, and talent, the costs of holding live training events can constitute a significant portion of a company’s learning and development budget. Switching to video learning can help minimize these costs and recoup much of those funds for other functional activities.For example, after realizing that up to 40% of its classroom training costs were being spent on travel and lodging, IBM switched half of its training programs to an eLearning format. As a result, the company was able to save $579 million during the first two years of the program.
  3. Capture Institutional Knowledge: Recording and Sharing Subject Matter Expertise
    When it comes to sharing information on technologies and processes, video makes it easier to show rather than tell. In particular, screen recording tools enable contact center employees to demonstrate to colleagues how to perform a task or reproduce an issue.With social knowledge sharing, video can actually benefit an organization twice. First, by recording answers to frequently-asked questions, subject matter experts save time that would otherwise be spent on repeated, face-to-face inquiries and demonstrations, giving them more time get work done. Second, capturing and sharing that expertise in a corporate video library also helps ensure that vital information doesn’t eventually leave with the employee. This may help explain why, according to a study from Bersin by Deloitte, the average enterprise spent three times more on social learning tools in 2012 than in the previous two years.

2015 is turning out to be a year of new challenges and opportunities for the contact center. By leveraging the right tools, contact center managers can make sure that their onboarding, training, and knowledge retention programs continue to be effective in the face of changing economic and demographic factors.

This article was originally published on Panopto’s blog

Bringing New Life to Old E-Learning Videos and Maximize the Lifetime of Your Investment

By | Tips and Advice, Tools

It’s no secret that professional training videos can cost a pretty penny to produce. The costs of script writing, talent, animations, studio rentals, and equipment can quickly add up depending on the length and complexity of the project. A professionally-created corporate training videos cost between $500 and $10,000 per finished minute, with the average ranging from $1,500 to $3,500 per finished minute. That means a single 30-minute training video can cost upwards of $45,000 to produce — which, for most businesses, is not an insignificant sum.

Given these costs, businesses are seeking ways that will help them maximize the lifetime of their investments in video creation. For most companies, this means finding ways to distribute the training as widely as possible within their organizations. Rather than limiting the video to playback once during new employee orientations or company meetings, for example, the video is uploaded to the company’s Corporate YouTube or learning management system for employees to access on an on-demand basis. This way, employees can view training content as needed in order to refresh their memories or learn new skills they may not have caught during their initial training period.

Uploading training content for your employees to view is just the tip of the iceberg, however. Did you know you can breathe new life into your existing training content by using your video platform’s features to create interactive learning experiences?

We were tipped off to this great blog post by Brent Schlenker of Litmos challenging the blog’s readers to turn a documentary video about Arizona reptiles that he created while in college over 20 years ago into a modern-day e-learning module. In the blog post, Brent linked to his original video below, digitized from a VHS tape and uploaded to YouTube:

 

 

Although the video wasn’t designed for educational or corporate training purposes, it’s still a great example of learning content that can be repurposed in a modern e-learning context using Panopto’s video platform.

The Video Learning Experience with Panopto

The first step in making this video more useful for today’s learners is making the video broadly available for the people who want to watch it. In our example, we uploaded the video to Panopto’s cloud-based video content management system, where it was automatically converted into formats that can be played by any device. In corporate settings, this means that employees out in the field can access training on-demand from any device including desktop web browsers, smartphones, and tablets — regardless of operating system or form factor. For organizations that use a learning management system, videos uploaded Panopto can then be integrated and accessed seamlessly from the LMS.

Arizona Reptiles Thumbnail Panopto Video Learning Platform Bringing New Life to Old E Learning VideosClick the image above to view the video using Panopto’s Video Learning Software
Next, all content spoken during the video has been indexed and made searchable. Viewers can search for specific words or phrases and Panopto will automatically fast-forward to the exact point in the video where the words were said. Curious about how to identify the regal horned lizard? Search for “regal horn lizard” and click on the first entry to learn how this particular animal blends into its surroundings.

Section 508 compliant captioning, viewable on both desktop and mobile browsers, has also been included to support deaf and hard-of-hearing viewers.

To assess the viewer’s knowledge after watching the video, we’ve embedded a quiz at the end of the recording. Viewers can take the quiz directly from the web-based Panopto video player, without having to open a separate link in a new browser. Although we’ve used a Google Doc to host the quiz, it’s just as easy to embed a quiz using Articulate Quizmaker, SurveyMonkey, or any other web-based survey or quiz tool.

However, embedding content into Panopto videos doesn’t have to be limited to online quizzes. Additional camera angles, PDFs, website links, and more can be added into the video using Panopto. For this video, we’d recommend adding links to recent research about the reptiles discussed during the presentation so that the students keen to learn more can easily do so.

And, finally, interactive features like notes and bookmarks help learners save thoughts directly to the video — no more scribbled notes on scraps of paper or lost in notebooks amongst other pieces of information. We’ve added a couple of sample notes and bookmarks to illustrate how a student might use them to denote review points. Video notes can be used to call out specific points of the video that the learner can refer back to later, and can be saved privately or shared with others in your organization. (You must be logged into a Panopto server in order to view Notes and Bookmarks).

The Flipped Classroom Approach

Videos like the one above are particularly well-suited for flipped learning environments in which students view course content and lectures prior to attending class. In-class time is then reserved for discussion, exercises, or other activities under the guidance of the instructor. In the context of a biology course, students would watch this video prior to attending class; during class, the professor could then lead a discussion about changes to the animal habitat since the piece was originally filmed, and the impact that may have had on the reptiles featured.

The flipped approach can also be applied to corporate settings as well. Employee training, onboarding, meetings, town halls, and more can be flipped.
This article was originally published on Panopto’s blog

For Law Firms, Video Creates a Competitive Advantage. Here’s How.

By | Ikke kategoriseret, Thoughts and Discussion, White paper

Expertise will always be the heart of the legal profession. Firms will continue to stake their reputations to the proficiency of their partners and the skilled know-how of their bench.

Today, however, we are rapidly approaching the limit on how far individual intelligence can be applied without assistance. For leading firms, now is the time to identify new ways to help manage, scale, extend, and amplify the knowledge upon which they’ve built their businesses.

Video is helping law firms make their expertise more accessible — extending into new markets and acquisitions, preserving and sharing the knowledge of partners, onboarding new hires and supporting the needs of a multi-generational workplace, and even facilitating new trends in work-life balance. So how are modern law firms using video today?

Enabling Efficient eDiscovery for Video Files

Identifying, collecting, producing, and reviewing electronically stored information and content required for audits and lawsuits has become an essential service offering many law firms. Previously video represented a unique challenge — impossible to search the same way you might a document or webpage. Panopto solves that challenge, indexing virtually every word spoken or shown in a video, and making video search much more efficient.

Replaying Interviews, Discussions, and Conversations

Recording client interactions as permitted enables the members of your firm to quickly sift through each conversation on-demand as needed. With Panopto, meetings can be easily captured with just about any video recording device. And because Panopto indexes and time-stamps every word spoken in a recording, lawyers can quickly find and review any part of that conversation without sorting through a mountain of paper notes.

Preserving and Extending Internal Expertise

In the legal industry more so than most, many subject areas are fraught with complexity — vague laws, contradictory precedent, and rapidly evolving real-world applications are critical nuances that great legal teams use to win cases and claims. Video offers a better option to helping firms capture, preserve, and share the expertise that they depend on to establish their reputations as the best minds in the business. With video, specialists can record their insights for later reference — ready for the next generation of in-house experts to learn from.

Supporting and Training Employees

When it comes to supporting organizational training, video is a flexible tool that can support and scale virtually any application — for just about any audience. Video can extend existing corporate classrooms, allowing internal learning and development teams to easily scale and share essential compliance training or technology updates — and make it available on-demand, anytime and anywhere for anyone to learn from.

Communicating Firm Information and Culture

Today’s firms rely on video for help in managing their cultures and sharing the heritage that makes their offices unique. Video can expedite executive communications — making quarterly results, internal announcements, and any other message easier to create and more engaging to view than a typical email. And for those dramatic shifts in corporate structure, video can be a crucial tool for bringing a newly acquired firm into the fold, or improving communications between the home office and new satellite locations.

Establishing Credibility Through Thought Leadership

Content marketing has won enthusiastic support in the legal community as a scalable marketing initiative with a high ROI. Yet content must stand out in order to make an impact, and that’s where video again can assist. More compelling than text and more engaging than a brochure, video is the secret to helping content marketing get noticed. The data is compelling — studies have shown when a video appears on a webpage, 3 in 5 visitors will watch the recording before they read even one word of text.

Supporting A Virtual Workplace

Across every industry, the modern workplace is changing. Gone is the era of the 9 to 5 office. More than ever before, firms have been tasked with enabling employees to work the schedules that meet their own needs. With video, firms can support anytime, anywhere training and communications, as well as live-broadcast events and meetings over the web, enabling their people to achieve work-life balance and still get things done.

A Secure, Searchable Video Library

No matter how law firms use video most often, in the end, nearly every one creates a library of video files in the process. Panopto is the only video platform that integrates best-of-breed recording and webcasting technology with a secure video library and a unique video search engine that makes finding information inside your videos as easy as searching for content in an email or document.

Don’t Miss Out!

In our latest white paper, 9 Ways Today’s Legal Industry Uses Video to Succeed in a Changing Market, we’ll take a deeper look into how video is helping law firms make their expertise more agile — extending cultures into new markets, new nations, and new acquisitions, preserving and sharing the expertise of partners, onboarding new hires and supporting the needs of a multi-generational workplace, and better engaging prospects and clients in order to create a competitive advantage.

Download Your Copy Today!

This article was originally published on Panopto’s blog

Using Video for Sales Training and Onboarding

By | Ikke kategoriseret, Tips and Advice

If you’ve ever hired a salesperson for your business, you know how long it takes to find the right person for the job. Some companies spend weeks, or even months, looking for candidates that have the ideal mix of passion, persistence, and enthusiasm that can ensure success in the role.

Video for Sales Training and Onboarding Panopto Video Platform Using Video for Sales Training and OnboardingWhen you spend all that time looking for the perfect sales rep, you’ll want to make sure that he or she has all the resources needed in order to hit the ground running. As a result, new salespeople are often inundated with an array of information practically from the moment they set foot through the door. From sales methodology handbooks to product spec sheets to brochures and other collateral, there’s no shortage of information for new reps to digest before being able to make their first sales call.

But how do you keep your new sales team members from getting overwhelmed by all the information they need to learn? And how do you ensure that they retain the information so that they’re able to recall it when it really counts?

Many forward-thinking sales organizations are finding that the answer to that question lies in the use of video.

Video Makes Onboarding New Sales Executives Easier

The process of onboarding new employees often presents unique challenges for sales organizations. Sales reps are often remotely located, so in-person live training for new sales employees can take a heavy toll on already-strained department budgets — particularly if training needs to be delivered small audiences and tailored to specific roles or regions.

Video helps to address the specific problems associated with training sales reps by enabling organizations to create a training video library with up-to-date product information, best practices, scenario examples, role play demonstrations, and more for everyone from entry-level sales reps to the most experienced sales executives.

Using video for sales training can also improve your new hires’ ability to retain the information that they’ve learned. According to recent research, the retention rate for visual information is about 65%, while the same rate for text-based information is just 10%. Researchers credit interactive video content and the ability to learn at one’s own pace for the increased information retention.

With video onboarding, your sales reps will have everything they need to quickly get up to speed, whenever and wherever they happen to be.

Example onboarding video for new sales reps

 

Video for Ongoing Sales Training

Sales organizations aren’t just using video to onboard new employees. Video is helping to provide just-in-time training to existing employees as well.

Traditionally, training a sales team in the latest updates to the company’s products and services is performed in-person on an annual or semi-annual basis, or through less frequent updates to myriad pieces of sales or marketing collateral. It’s a method that’s become far less effective in today’s always-on, constantly-connected marketplace which has little patience for outdated information.

Video helps combat this by making it easy and cost-effective for sales and product managers to create training videos and demonstrations, then quickly share the recordings across the entire organization. With Panopto, for example, professional-quality training videos can be created with as little as a laptop or smartphone and its onboard camera. As soon as the recording ends, the system automatically uploads the recording, encodes it for viewing from any device, and indexes all words spoken or displayed during the presentation for maximum searchability. Your sales team can then search through the company’s video library for specific pieces of information, then automatically fast-forward to the exact content they need before getting back to their activity. No more wasted time hunting and pecking through cluttered network file shares to find necessary information.

This article was originally published on Panopto’s blog

How Do I Stop People from Interrupting My Meetings?

By | Tips and Advice

You’ve got everything ready. You’ve confirmed the logistics. You’ve done your research. Your point are compelling. Your slides are sharp. Your presentation flows logically with just the right level of detail.

It’s the perfect meeting. The perfect summary. The perfect case. The perfect pitch.

Flipping Your Company Meeting Panopto Video Platform How Do I Stop People from Interrupting My Meetings?Or it was, until one of your attendees cut you off mid-sentence and railroaded the whole thing. Suddenly now you’ve skipped ahead 7 slides, made one-third of your pitch without first sharing the rationale, and somehow taken on 2 new assignments — and you’re still not back on track with your original presentation.

Meetings have a bad reputation in most organizations. They’re unproductive. Dog and pony shows. A waste of time.

To help set things right, a raft of efficiency experts have recommended strategies for managing meetings to make them more valuable. Today we’re told to set an agenda and stick to it, to cap attendees at no more than 5 (or 6, or 7, or 8, or 9, depending which expert you trust), to cut off the meeting after 30 minutes (some recommendations contend it should be as little as 10!), and to limit yourself to addressing one objective per meeting.

But even if you do everything right — it can all go wrong in a heartbeat the minute one person decides to interrupt.

Many teams have attempted to put a gag on interrupters with hardline techniques, mandating that no one, no matter how senior or how well-versed in the subject at hand, speaks out of turn. But the difficulty with such measures is that they misunderstand the problem — in most organizations, people don’t interrupt to be rude; when they interject, it’s because they are legitimately interested and have relevant thoughts, comments, and questions that they’ve not seen addressed yet in your presentation.

So how can you get past the human inclination to speak up when engaged?

The answer may be easier than you think. Just change your format. 

Make Your Presentation Before You Have The Meeting — Flipped Meetings 101

Innovative companies like Amazon and LinkedIn are pioneering a new way. Theirs is a new style of meeting that prizes action over presentation. Engagement over attendance. And actual information over pretty PowerPoint slides.

Best of all, it’s a new format that any organization can adopt overnight—all it requires is a simple, fundamental change in two of the expectations we have for our meetings.

First: this new style mandates that the presenter share their presentation before the meeting begins, and that the audience likewise review it ahead of time.

Second: this new style insists that rather than creating lists of things to do later, everyone attending the meeting must use that time to execute on the objective of the meeting.

Whether the goal is to make a decision, outline a plan, revise a workflow or anything else, the team must use the scheduled meeting time to actually achieve those goals – then and there.

What’s the value? In a word, action.


A sample flipped meeting presentation video that can be shared with an audience before the meeting itself takes place
 

Reviewing presentation materials in advance ensures attendees will have time to earnestly consider the subject. Assumptions can be double checked. Subject matter experts can be brought to comment. Alternatives can be imagined. Healthy debate can ensue. And audience members can’t interrupt while the presenter is making their case.

Here’s how the flipped meeting works:

  1. Ahead of your meeting, record a quick rundown of your meeting information and the action items needed.
  2. Share that recording with your meeting attendees a day or so before the scheduled session.
  3. When attendees gather for the meeting, skip the deck and get right to the discussion: Q and A, brainstorming, decision making — whatever input gathering method best fits the situation.

ICON CTA Turn Your Meeting On Its Head Guide To Flipped Meetings with Video How Do I Stop People from Interrupting My Meetings?

Find Out More!

The way we do meetings today is broken. Meetings at most organizations are PowerPoint-driven lectures, structured to offer little opportunity to get real work done and real decisions made.

But there is an alternative. Our flipped meeting how-to handbook includes a guide to developing a flipped meeting culture in your organization, including:

  • Pre-meeting communication and information sharing needs
  • In-meeting group management best practices
  • Ideas for using video to make flipped meetings even more efficient

Flipping your meetings can help you win back time wasted in meetings, ensure that every meeting you attend is productive, and empower your teams to collaboratively make smarter, timelier decisions.

This article was originally published on Panopto’s blog

The Top 10 Questions Parents Have About The Flipped Classroom — And How to Answer Them

By | Ikke kategoriseret, Tips and Advice, White paper

As more and more classrooms embrace blended learning strategies, it’s only natural to expect questions to arise. That’s especially true when new technology enables a whole new approach to the learning experience — as is the case with one of today’s most buzzed-about classroom innovations, the flipped classroom.Flipped Classroom Panopto Video Platform for Education The Top 10 Questions Parents Have About The Flipped Classroom — And How to Answer Them

Today educators want to know what strategies might work best for their needs, and which tools may help them make the most of these new pedagogies.

Students are curious as to how technology will change their day to day learning experience, and whether it may help improve their grades.

School officials and administration are asking how they can support both the needs of their faculty and the needs of their students as teachers pursue these exciting approaches.

And as anyone who’s led a classroom before would expect, parents too are taking a keen interest in the ins and outs of inverted learning.

As parents seek to better understand the learning environments they’re sending their students into, teachers planning to flip their classrooms — whether it’s middle school math, high school history, or even collegiate calculus — are getting more and more questions from curious moms and dads. To make answering all those inquiries just a little bit easier, we’ve compiled the most common questions our customers have been hearing, with ideas for how to answer each.

How To Answer Parents’ Most Common Questions About the Flipped Classroom

    1. Okay, first things first, what exactly is a “flipped classroom”?
      The flipped classroom is a new method for structuring classroom learning activities. While there are many ways to flip a classroom, at it’s most basic, it works like this:

      • The teacher provides the students with lecture materials that the students are expected to review before they get to class. These materials can be short recorded lecture videos from me, reading assignments, or anything else.
      • With the lecture given ahead of time, class time can instead be used for deeper learning — interactive discussions, activities, and assignments.
        An example of a “microlecture” video for a flipped classroom
    2. What do you hope to achieve by flipping the classroom?
      The goals of the flipped classroom concept are to enable students to learn at their own pace, and to maximize the amount of interactive learning possible in the classroom. Here’s what makes flipping work:

      • Students have total control over the pace and content of the lecture. They can review the materials as quickly or as slowly as they need, and can always rewind the video or flip back a page in the text if they need to hear a point.
      • And because each student is now coming to class with a foundational understanding of that day’s materials, they no longer need the teacher to spend time lecturing on the basics and can instead engage in discussions and activities meant to help create a deeper and more intricate understanding of the topic.
    3. How will the flip work?
      This answer will be unique to your classroom, depending on your own plans for your inverted classroom. Here, it’s important to let parents know which class sessions you plan to flip, how you’ll deliver your lecture materials for those sessions, and your overall expectations for students to review those materials and participate on those flipped days.
    4. Wouldn’t it be easier for the students to hear the lecture from you in person?

Flipping doesn’t separate the teacher from student — it actually brings them closer together.

    • First, the flipped lecture format ensures the core materials of each class are taught at exactly the right speed for each student, instead of all at the same speed that every student must adapt to.
    • And by opening up class time, the teacher moves from the role of “sage on the stage” to “guide on the side,” and can interact with each student on a one-to-one level far more often than possible in the traditional lecture format.

5. Without the lecture, what exactly do students do during class time?

The single most valuable aspect of every flipped classroom model is the opportunity for real learning it creates during class time. For most students, lectures are a passive learning experience — but in a flipped classroom, the lecture is already done and class time means interactivity, discussion, and experimentation.

 The day to day experience of a flipped classroom is always different, and designed to support the lesson at hand. On any given day students might demonstrate their knowledge with interactive quizzes, discuss their questions about what they’ve learned, write or present their ideas for how what they’ve learned might be applied, or just complete the normal homework they’re already used to — but inside the classroom, where they can readily ask questions and earn from their peers and their teacher.

6. What happens to homework? What does that mean for how grades are determined?

“Homework” in the flipped classroom may have multiple meanings. Most directly, the real “homework” for students in a flipped class will be reviewing the lecture materials ahead of time and coming to class prepared to apply what they’ve learned. Whether they’ve done so will be tested as it always has been — through in-class tests and quizzes.

The more traditional homework — assignments, essays, and other exercises — still exists, although the goal of the flipped classroom is for students to work on many of those activities while in class, where they can ask questions, clarify responses, and hopefully, have more positive, less frustrating environment for proving their knowledge. These assignments too will be graded just as they always have been, and along with the tests and quizzes noted above, as well as standard midterm and final exams, will make up the majority of the students’ final grades.

7. How common is this? Are other educators flipping their classes too?

The flipped classroom is the newest trend in improving the classroom experience. According to Campus Technology, already 29 percent of faculty in the United States are now using flipped instruction to some degree, and another 27 percent plan to add it to their repertoire within a year.

The flipped model has taken off quickly because it really does seem to work. The research is early, but powerful. Of teachers who have flipped their classrooms:

    • 71 percent reported increased test scores, with particular benefits for students in advanced placement classes and students with special needs
    • 80 percent reported improved student attitudes
    • 99 percent said they would flip their classrooms again next year

8. What technology will my student need in order to participate in a flipped classroom?

This answer too will change depending on how you intend to deliver your flipped classroom lectures, and how you expect students to review them. The good news is, the flipped classroom has succeeded in large part because it’s already passed the hurdle of technology. Most video lectures, for example, can be recorded with the webcam already installed on a teacher’s laptop or smartphone, can be hosted on YouTube, and can be shared quickly via email.

As schools seek to provide improved support for flipped classrooms, a video platform for education like Panopto gives teachers a secure, centralized tool where they can record, manage, and share their videos, and where their students can search, view, and even take notes on each recording.

9. What can I do as a parent to help my student succeed in a flipped class?
The single most essential element of any flipped classroom is whether or not its students actually review the lectures ahead of time and come to class prepared. If the students don’t do the homework and watch the lecture, they simply won’t be able to keep up with the rest of their class.

For parents, we ask that you make sure your students are really reviewing the lecture materials. Parents who always find themselves asking “What did you learn in school today?” may even want to watch together with their student — it’s a great way to ensure they’re paying attention, and you can really make a difference by talking with your student about the subject as you watch.

10. Why haven’t you done this before?
The flipped class concept is still new! We’re always looking for new ideas to better engage with our students, and to help each receive the personalized learning experience they need in order to grow as mature, intelligent individuals.

Want to learn more about how Panopto can support flipped classrooms in your school?

Panopto’s flexible video platform makes it easy for teachers to record and share just about any information, anytime, anywhere. And Panopto’s web- and mobile-based learning tools enable students to search and view any classroom recording on-demand — and never need to worry about whether or not they have the right equipment.

This article was originally published on Panopto’s blog

14 Ideas for Using Video in Employee Training

By | Tips and Advice

Using video as a tool to supplement and scale corporate employee training programs is no longer a new idea.

Today video training has the case study endorsement of Fortune 100 blue chips like IBM and Microsoft. It has the research-driven support of leading analysts at Forrester, Bersin, and Gartner. It even has the full adoption of the Learning & Development industry — more than a few of the world’s leading L&D associations include video as a core facet of their own member training, onboarding, promotion, and communications.Video in Employee Training Panopto Video Learning Platform 14 Ideas for Using Video in Employee Training

So why then hasn’t every organization introduced video into its training programs? And why then do so many businesses resist doing more with video, choosing to invest ever more in travel costs and physical classrooms rather than shareable, scalable video training?

The answer is different at every organization. Some businesses are comfortable relying on what’s always worked before. Some just don’t make it easy for teams to experiment with new methodologies. Some are content to just check the box and consider L&D “covered.”

Still, there isn’t a trainer we’ve met that doesn’t have a notebook filled with great ideas for how to use technology to deliver more and better training. Which raises a key question: in an era where training professionals have all seen the opportunity for video in supporting learning and development, how can someone turn that potential into reality in their own organization?

The answer might just be to learn from our colleagues.

Learning and development teams around the world have already begun to implement video in numerous ways. In today’s corporate training environment, video plays a variety of roles, from standardizing onboarding processes and providing live product demonstrations to fostering social learning and coaching by subject matter experts. Some of the innovative ideas in use today come from experienced trainers, while others come from the employees themselves.

So just how are modern training organizations using video to support and scale their learning and development activities? Let’s take a look at some of today’s latest trends and evolving strategies.

14 Opportunities to Support and Scale Employee Training with Video

1. Improve the onboarding process

No matter who they are or how much experience they may have, every new hire will need time to get up to speed. While no two positions will require exactly the same onboarding process, video training can help make the learning curve more manageable for everyone.

A well-planned onboarding video library can help you share much more information with your new team members than would be possible face-to-face, including cultural introductions, company tours, and organizational overviews.

2. Make basic skills training universally available

Every organization has its own way of doing things, from scheduling meetings and booking conference rooms to signing emails and making conference calls. Within a few months of their first day, these are the skills every employee knows as second nature.

Yet those fundamentals aren’t always obvious to your new hire — in all likelihood, they’re used to someone else’s way of doing things, and often won’t know the right steps to take at your organization until they accidentally stray from the path. Here video can be a lifesaver, helping your new hire find the information they need to get the basics right.

3. Actually show how your product or service works

There’s a dirty little secret most organizations hate to admit — many of your people have at best a only passing understanding of how your products actually work. And likely even fewer can accurately describe how your customers use your offering, or how it differs from your competition’s. Especially for those organizations with technically or mechanically complex offerings, or those targeting a market their employees aren’t a natural part of — including virtually every B2B business out there — it’s just too difficult for a person to learn every last detail about what you do. Unless you show them.

Recording and sharing product information and demonstration videos can provide that extra level of insight that helps an organization develop the best, most knowledgeable team. Today organizations are working to show everything about how their products and services work, with field videos, screen recordings, end-to-end walkthroughs, and more.

4. Break down organizational silos

Few businesses can credibly claim to have no silos in their corporate structure. Most of us know well where the org chart overlaps and where it doesn’t — and when teams don’t naturally cross paths from time to time, there is often little opportunity for employees to learn about what their colleagues on those teams are working on. And when teams don’t understand each other’s work, they tend to collaborate poorly (if at all).

Cross-departmental training has sprung up as a solution to this issue — helping employees better understand how each part of the business functions by training them on the basics of each group. Video can be a simple tool to make rolling out a cross-training initiative more efficient and cost-effective.

5. Provide coaching for new management

More and more businesses are recognizing the impact of proper management training, adding new programs, mentorship opportunities, and coaching processes each year. But in an era where managers are more pressed for time than ever before, many organizations are finding that video can help ensure new managers get the opportunity to fully experience an organization’s management training.

Supporting management training with video allows new managers to view each training course when it fits into their schedules, helping them take time to really engage with the content and better understand it. And with video, managers can instantly replay segments should they want to review a point for clarification. Video has even proven to be a valuable tool for traditional management training efforts as well.

6. Provide anytime, anywhere training for front-line employees

For many businesses, your front-line staff such as retail employees and customer service, are the face of your organization. This, however, can create a significant hurdle for those businesses, as the front lines can often be where turnover is greatest. Local managers across many industries are in effect always hiring — and for the L&D team, that means new hires may be starting anytime, anywhere, often without anyone more senior than the local manager to show them the ropes.

To assist these often decentralized employees, learning and development teams are turning to video to provide a consistent training experience for all employees — and one that’s available anytime and anywhere, even on employee’s tablets and smartphones if needed.

7. Improve your sales enablement practice

Sales staff are among the busiest at just about any organization — all but the most engaging information may be lost in the shuffle of client visits, new business calls, and more. Further complicating issues, most sales teams are spread across a market — even around the world — hindering the company’s ability to bring the team together for a quick update or demonstration.

Using video in sales enablement, of course, can help with that. For many sales enablement teams, video is more than a welcome helping hand, it’s creating a competitive advantage — boosting onboarding and training, enhancing communications, and attracting and connecting with prospects.

8. Ensure everyone has taken compliance training

Your ability to educate employees on the laws, regulations and company policies that apply to their daily job responsibilities is critical. And an effective compliance training program does more than just reduce regulatory and legal risk. It also helps foster a positive corporate culture built on accountability, integrity, and respectful interaction.

Video training can be an especially effective way to cover delicate and important compliance issues, including emergency procedures, sexual harassment laws, and more. And not only does video provide an ideal medium for these topics, the technology can also help you ensure your employees are actually completing these essential courses. Video analytics included in many modern video platforms offer user-level detail, allowing your team to know whether an employee has viewed a video, and if they’ve watched it through to the end.

9. Expand the reach of your conferences

Even as remote training by video becomes commonplace, often there is simply no substitute for a live event. More and more organizations are finding that marquee events, be they internal-only conventions or industry-focused public conferences, are extremely valuable tools for sharing information, connecting employees with each other or the industry, and educating a large audience all at once.

Attending these events can boost employee morale and engagement in a way that’s almost impossible to replicate during business-as-usual moments. But for oft-cited reasons of timing and budget, attendance is seldom possible for every event and every member of your team.When attendance isn’t possible, a video recording of the event can be the next best thing. Recording events — or even live-streaming them — can be a great way to share the excitement and insight gleaned from all those keynotes and breakouts, with anyone, anytime, anywhere.

10. Capture and share institutional knowledge

In today’s businesses, virtually everyone is a subject matter expert in something. Whether it’s how product architecture is drawn, how individual teams manage data, how leads are processed through CRM systems, or how the supply chain is organized, someone on your team knows the intricate details of how each and every part of your business actually works.

Problem is, as noted by the New York Times, if you haven’t captured that knowledge, it literally walks out the door with your employees. The average business loses 12% of its workforce annually — those that haven’t documented their institutional knowledge may wake up to find it’s gone to work for the competition, and no one left has the answers. Video meets this potential crisis with a quick and easy solution — preserving and sharing the insights of your experts can be as easy as just pressing “record.”

11. Role play with video

Ultimately, much of an organization’s success lies simply in the way employees interact with customers and each other. Many businesses have invested lavishly in this area, scripting interactions, templating communications, hoping to standardize how the company presents itself — both inwardly and outwardly.

Video role playing can run the gamut of formal to informal training. Many organizations are finding that simply recording their star employees in action can help to identify behavioral traits and actions that help them succeed.

12. Provide video-enabled coaching

From telemarketers and customer service reps to new managers and even professional athletes, there’s no shortage of evidence that recording and reviewing one’s performance with a coach can be a quick and effective way to diagnose issues and identify opportunities for improvement.

Recording key employee activities for review can help professional coaches actually see where an employee is working at their best, and show employees exactly where and how they may be getting off track. Here video can serve as an objective witness, helping a coach to play back specific moments and offer feedback.

13. Capture knowledge shared in meetings

Often the information shared in meetings at most organizations can vary widely, from facts about a given project, to more open-ended concepts like organizational priorities and processes. This information can be enormously valuable as a reference for future meetings, as review material for employees who couldn’t attend in person, as part of the onboarding process for new hires, and for driving understanding and alignment with other teams across the organization.

Meeting video creates a useful record of the hows and whys of past decisions, the ideas that were brainstormed, and the insights exchanged. Without the recording, this valuable information is often lost shortly after the meeting wraps up. With video, however, all the insights, decisions, and other important bits of information can be recalled anytime from any device. The team can return to the initial discussion to find all those ideas that haven’t yet been implemented and the insights they may have forgotten. This is why a growing number of organizations are making meeting recording a part of regular business rhythm, including project kickoff discussions, status update calls, engineering sprint reviews and retrospectives, and business scorecard reviews.

14. Capture knowledge shared in deliverable reviews

Meetings are certainly one key source of informal knowledge sharing. But there is another source of informal teaching – one that most organizations rely on to teach processes and quality expectations — deliverable reviews. These interactions are often little more than a manager sending an email or swinging by an employee’s desk with a pen in hand, making a few notes on the document, deck, or other deliverable, and offering ideas for improvement.

But while the interaction seems small, the opportunity for learning is significant. Deliverable reviews teach employees the right way to create documents and other forms of communication that adhere to an organization’s standards. They teach format, structure, and content. They impart design expectations. They help employees come to know how the organization makes a case for change, shares data, delivers updates, and virtually every other aspect of getting work done.

Yet for all that value, the typical review is done in the moment — beneficial only to the employee who received it, and generally impossible to reference later. Video output reviews offer an alternative. With video, a reviewer can record the deliverable on their screen, as well as their onboard laptop webcam to capture their spoken feedback. Together, the recording can show what changes were made, specifically where the reviewer had feedback, and how the reviewer would like to see a new version modified — with minimal chance for miscommunication.

And because video can be saved and shared, a manager can provide recorded deliverable reviews to new team members as needed, giving that new person a real-world example of how to take on the task while saving the manager the time that would otherwise be required to repeat the information.

This article was originally published on Panopto’s blog

The Top 10 Questions You Should Ask in Your Video Platform RFP

By | Ikke kategoriseret, White paper

As video becomes ever more integral to how businesses communicate, how teachers teach, and how we all share ideas and information, many organizations are quickly finding that now is the right time to review how they’ve managed video content in the past — and how they plan to manage it in the future.

That’s because video is unlike any other content:

  • Different video recorders often produce different types of video files — many of which cannot be played back on other devices
  • Video files are almost always significantly larger than text documents — and can quickly exceed maximum file size restrictions on common content management systems
  • And video files are traditionally impossible to search, limiting the value of any recording to only those who already know what topic the video covers

But even in the face of these challenges, the popularity of video is exploding. Academic institutions are recording 80,000 hours of video every year. 76% of executives already watch a business video at least weekly, and Gartner Research predicts by 2016, every employee in every company will spend 45 minutes each day watching business video.

The growing prevalence of video has prompted Forrester Research to recommend organizations “Plan for video content, not just videoconferencing.” Doing so, contends Forrester, offers the promise of a variety of rewards, including reducing the cost of meetings and events, improving training and executive communications effectiveness, driving remote employee engagement, and encouraging social learning and sharing best practices.

Delivering those returns starts with finding the right video platform.

Capture Devices Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFP

For many organizations, however, this is a no small task. Often there is no existing in-house video solution to compare against. The video platform market is young by enterprise IT standards, meaning options abound and feature-for-feature comparisons may be difficult to research. And details crucial to successful implementation are all too often obfuscated by video technology standards and industry jargon.

Your video platform shouldn’t be complicated. The value of video is in its simplicity — just record and share to bring ideas alive, in a way static text never will.

Finding your next video platform should be that easy too. And it can be — all you need to know are the right questions to ask in your next Request For Proposal (RFP). A sharp video platform RFP will make it easy to sort out the contenders and spot the options that can actually meet your organization’s video needs — now and for the future.

So what are the right questions to ask in a video platform RFP? Here are our top ten recommended (jargon-free!) inquiries to include:

1 | Are all spoken and written words automatically indexed for search?

Enterprise and education videos often run 30-60 minutes or longer, so being able to find and fast-forward to specific moments is essential. Many video platforms, however, only offer basic search capabilities — making it difficult and time consuming to find phrases mentioned by a speaker, words shown on-screen, or key topics covered in a video.
Searching Inside Videos Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFP
Panopto’s Smart Search is the industry’s most comprehensive video content search technology, and has been commended by Forrester Research as the best support for video search. Smart Search indexes every video in your Panopto library, new or old and whether or not it was created with Panopto, and can find:

  • Any word spoken, with automatic speech recognition
  • Any word that appears on-screen, with optical character recognition
  • Any word included in PowerPoint or Keynote slides, including speaker’s notes
  • Any word included in any additional metadata, including titles, comments, public notes, or uploaded video transcripts

Best of all, Panopto’s Smart Search timestamps your video content, enabling your team to instantly fast forward right to the exact, relevant moment they were searching for.

2 | List each specific step that a user must take to record a video then share it so it is ready for viewing by the intended audience.

There are two simple requirements for virtually every organizational video. First, it must be recorded. Recording and Sharing Video Presentations Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPSecond, it must be shared. And while that may sound straightforward, many video platforms simply don’t fully support video workflow — meaning what should be an easy, seamless process may end up requiring additional software, added support, and a steep learning curve for new users.

Panopto is an end-to-end video solution designed to make it easy for anyone to produce and share professional-quality video quickly. With Panopto, video workflow is easy:

  • Panopto can be installed on any PC or Mac, and offers native iOS and Android mobile apps
  • Users login to Panopto and click to open the recorder
  • Panopto automatically recognizes all recording equipment available for use and never requires users to download drivers. Panopto automatically opens with the same settings the user recorded with in their last session — if the user changes those settings, the new preferences will be saved for the next recording.
  • Then, users just click “record” and present.
  • Once the presentation is over, users click “stop.”
  • If the user is connected to the web, Panopto automatically uploads the video to the Panopto video library. If the user records offline, Panopto will automatically upload the video the next time the device is connected to the web.
  • After uploading, Panopto also automatically encodes the video to be playable on any device, and indexes the video content for search.
  • Every video uploaded to a Panopto library inherits the sharing settings of the folder it is saved into. If the user wants to add or remove viewers, they can do so with one click in the video’s sharing settings, accessible both from the video recorder and the video library.

For the user, video workflow with Panopto is simple: Click record, present, click stop. Panopto takes care of the rest.

3 | Itemize the hardware required to record, live stream, upload, manage, and view videos.

A constant issue in producing video is the ever-growing number of devices for video recording and video viewing, and the wide variety of file types those devices may produce or play. Some video platforms have sought to manage that complexity by requiring specific hardware and limiting the types of devices their systems can work with. In practice, however, this can create hurdles to organizational video adoption — in a Bring Your Own Device world, no one wants to have to sign up for a recording studio or wait to check out the only working webcam.

Panopto was designed for the Bring Your Own Device IT ecosystem. The Panopto recorder runs on any PC or Mac. Just as importantly, Panopto can support virtually any video or audio recording device — from HD camcorders to inexpensive webcams and even specialty recorders like document cameras. If you can plug it into a laptop, it’s likely you can use Panopto to record with it. Panopto does routine test and certify new equipment to work with the Panopto recorder. Visit our support site for a complete list of Panopto’s officially supported equipment.

Further, the Panopto video library, video editor, and desktop video player are web-based, and run in any web browser. And for mobile users, Panopto offers free native iOS and Android apps for smartphones and tablets. Simply stated, Panopto runs on any device, anytime, anywhere — using the hardware you already have.

4 | List each specific step that a user must take to live stream a presentation.

Live streaming “webcasts” of a presentation may be the next great challenge for video. As organizations seek to broadcast events, announcements, and even internal meetings in large organizations, many have found themselves exceeding the maximum audience capacity for traditional video conferencing solutions.

Live Webcasting Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPWebcasting offers a solution — the ability to live stream a presentation over the web, to an external or internal audience of thousands or even tens of thousands. But not every video platform offers webcasting as a standard feature, and even fewer include it as an option in the normal video workflow — meaning it can be hard for first-time users to find and take advantage of.

Panopto makes webcasting easy:

  • Open the Panopto recorder on any Windows PC
  • Select recording settings as usual
  • Check the “Record and Webcast” checkbox on the top right of the recorder window. Panopto will instantly generate a link you can share with your viewers.
  • Then, just click record and present as usual.

Users can also schedule webcasts in advance just by clicking “Webcast” on the Create menu in their Panopto video library.

5 | How many multi-camera video inputs can be simultaneously captured for events, presentations, and demonstrations?

Multi Camera Video Recording Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPSome ideas simply can’t be captured with a single viewpoint. Whether it’s a product or lab demonstration, a technical field video, a multi-person conference panel, or a number of other potential uses, it’s helpful to have a video platform that can record more than one stream of video. Not all platforms, however, can meet this need.

Panopto makes it easy to record video from a virtually unlimited number of cameras or other video sources using your Windows PC. Capture video from USB webcams, professional video cameras, document cameras, or other digital and analog devices. Sync mobile video from smartphones and tablets. Even record multiple computer screens simultaneously. No matter the event, with Panopto you simple simply plug in your video sources, select them in Panopto, and click record. Panopto handles the rest.

6 | Paste the link to documentation of your application programming interfaces (API) and the ability to customize the look and feel of your video portal.

Today most organizations have developed their own formal or informal custom workflows for managing video assets — from recording them to editing them to encoding them. Without the ability to easily integrate into your existing workflows, any new video platform risks becoming “more work” for your team — and less likely to be used to its full potential.

Panopto Upload API Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPPanopto is built to integrate with your organization’s learning management systems (LMS) and identity providers. Included with Panopto are integration modules for popular LMSs, single sign-on support for Active Directory and SAML, and conformance to the Basic LTI and SCORM standards. In addition, Panopto includes developer APIs for extending and customizing the video platform,which you can find on the API page of our support site.

Likewise, when your team does interact with 3rd party software like a video portal, many organizations prefer to have the option to brand the tool with custom logos and colors. Panopto makes it easy to customize your video portal in 60 seconds — simply upload your logos, pick an accent color, and you’re done. You can see how it’s done on the custom branding page of our support site.

7 | Comprehensively list the elements of your video platform and specifically which are included in the core license price, and which features must be purchased as individual add-ons.

Total Cost of Ownership is a concern for many technologies across the IT ecosystem, video platform technology included. Some platform solutions offer an impressive feature list, but force customers to purchase each as a separate add-on to a much more basic set of core capabilities.

Panopto is the only video software that integrates best-in-class recording and broadcasting with a video content management system (VCMS). With Panopto, you get a single solution for recording presentations and training, streaming live events, and storing your videos in a secure library. Panopto also includes a unique search engine that allows you to find any word or phrase mentioned in your recordings. There’s never been an easier, more complete solution for your organizational video needs.

Included as standard in a Panopto License:

Recording and Webcasting

  • Live Streaming / Webcasting
  • Single- and Multi-Screen Recording
  • Instant, Shareable Online Video Recording
  • Multi-Camera Video Capture
  • Schedulable, Automated Recording

Sharing & Managing

  • A Comprehensive Video Content Management System
  • A Web-Based Video Library
  • Video, Folder, and Viewer-Level Analytics
  • Instant, Automated Video Upload
  • Automatic Video Transcoding
  • A Web-Based Video Editor
  • Simple Brand Customization Capability
  • Integration Tools for Popular Learning Management Systems
  • Open Developer APIs for Extended Video Integration

Search & Viewing

  • The Industry’s Most Comprehensive Video Content Search
  • Versatile Players that Allow Viewers to Watch Any Recording on Any Device
  • Sophisticated Video Delivery That Delivers Optimal Playback for Any Device or Connection Speed
  • A Video System Optimized for Mobile Devices, including Native Apps and Mobile-Aware Video Encoding

There are no elements of Panopto’s video platform available as add-ons. If Panopto offers a feature, you’ll find it included in our standard license at no additional cost.

8 | Paste the link to documentation of how your video platform protects against data center outages, as well as hardware and operating system failures during a recording or live event.

Protecting Against Video Outages Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPNo provider, no server, and no data center is immune to outage in some form. Not long ago, Amazon’s east coast data center outage was widely publicized after severe storms knocked out the primary and backup power generators — and brought down service from Netflix, Pinterest, and Instagram. When bad things happen, whether it’s a power failure, a network outage, hardware crash, a blue screen, or a misbehaving driver, you should expect your video platform to have a plan in place to prevent failures.

Panopto protects our customers against data center outages and reduces the chance of data loss with a feature that called “cross-availability zone failover,” which involves the continual replication of our entire video platform across multiple Amazon data centers in different geographic locations and on different electrical grids.

For our customers, this means that as new recordings are created and uploaded to our servers, or as existing videos are imported into Panopto’s video content management system, we create copies of the files and all associated metadata, and keep them at the ready on a standby system. If at any point, connectivity to the primary system is interrupted, Panopto automatically redirects traffic to the standby system so that our customers will still be able to access the Panopto VCMS website, view videos, record new content, do live broadcasts, and administer their systems. You can read more about our hosted architecture on our support site.

Outages don’t just happen on servers. Local hardware and operating systems can fail during recordings or live broadcasts as well, for reasons ranging from kernel errors to tripped-over power cords. To protect against these “local outages,” Panopto’s “Failsafe Recording” feature:

  • Automatically restores the recording or live broadcast as quickly as possible
  • Automatically repairs the video files that were impacted by the outage

You can find out more about how Panopto helps to protect your video system from failure on our website.

9 | Paste the link to documentation of how your video platform scales with the ongoing growth and spikes in user demand.

Video is only just reaching the tipping point in most organizations — virtually every industry analyst expects the total amount of video organizations produce and consume will increase exponentially in the coming few years — which means any video solution you buy today will need to scale to meet your needs tomorrow.

With a video platform, scalability applies to a number of elements in the system, including: web servers which require scalability to accommodate increasing HTTP requests, encoding servers which need to scale as more and more encoding jobs are submitted, and data scalability to accommodate a rapidly increasing amount of video storage.

Panopto is architected to enable each of these components as well as other elements of the platform to scale, both for customers deploying Panopto on-premises, as well as those running Panopto as a hosted service in the cloud. You can read more about how Panopto utilizes server topologies and cloud hosting to dynamically scale your video platform on our website.

10 | List your native mobile apps that provide support for searching and viewing.

More and more people in every organization are using tablets and smartphones to view video. Bring Your Own Device, Flex Time, Work From Home, and a host of other modern working arrangements have made enabling mobile access to video viewing, sharing, recording, and managing absolutely essential.

Mobile Devices Panopto Video Platform The Top 10 Questions You Should Ask in Your Video Platform RFPPanopto has you covered. Every video uploaded into our video content management system is encoded for playback on mobile devices, and automatic device detection ensures viewers always get an experience tailored to their device.

Panopto also features native mobile apps for both iOS and Android, providing full support for your team to view, search, and record videos from anywhere.

With Panopto, you can carry your entire video library in your pocket.

This article was originally published on Panopto’s blog

7 Considerations When Choosing an Online Video Platform for Education

By | Ikke kategoriseret, White paper

The use of video on campuses for teaching and learning is growing at an astonishing rate. Increasing numbers of students are requesting that professors record their lectures, driving the growth in adoption of lecture capture at universities around the world.

Girl at Computer Panopto Online Video Platform for Education 7 Considerations When Choosing an Online Video Platform for EducationHowever, the use of video on campus isn’t restricted to lecture recording. Teachers worldwide are using video to improve the learning experience through blended learning scenarios, flipped classrooms, student recording, campus event webcasting, and more.

Given the demand, learning technologists, faculty, and IT administrators are now faced with finding the right online video platform for their educational institutions. But what factors should they consider when evaluating solutions?

Every day at Panopto, we work with hundreds of universities, colleges, and schools worldwide that are launching online video. Here are their top considerations when choosing video platforms for their institutions:

#1: Ease of use

One of the top considerations that our customers have when evaluating video platforms is that it must be easy for everyone to use, regardless of technical ability. Viewinguploading,capturing videolive broadcasting, and managing video content all must be intuitive to learn and simple to perform.

#2: Integration with learning management systems (LMS) and identity providers

Another critical factor in choosing a video platform is the ease and depth of integration with the school’s existing technologies. The educational video platform should offer the widest range of compatibility with the technologies already in place at your institution. Ready-made integration modules for LMSs such as Blackboard, Moodle, Desire2Learn, and Instructure Canvas enable seamless course provisioning from within the LMS. Support for existing identity systems such as Active Directory and SAML also ensure single user sign-on support and hassle-free user management.

#3: Centralized video content management

For IT administrators, one of the biggest draws of implementing a video content management system (VCMS) is the ability to consolidate all video content from various campus servers and manage it from a single, centralized resource — not unlike a “Campus YouTube.” Not only does having a central video resource streamline the user experience, but it also helps decrease IT support and management costs — particularly if a cloud-based video platform is chosen.

#4: Broad device and file format compatibility

Device compatibility affects the consideration of video platforms in two ways. First, the video platform must offer “plug-and-play” compatibility with the widest range of capture hardware and devices. From webcams to digital whiteboards, video-enabled microscopes to document cameras, the platform should be able to recognize and support recordings from nearly any capture device that can be plugged into a PC. Broad device support ensures that IT departments won’t have to worry about whether the school’s existing capture hardware is compatible with the new system, and lets professors concentrate onteaching rather than technology.

Second, the platform must be able to deliver video content to the widest range of devices, from laptops to smartphones to tablet computers. The growth in popularity of mobile devices on campus has only strengthened student expectations of being able to access course materials wherever and whenever they need. Therefore, videos must be able to be accessed from any device. To this end, the platform must be able to take videos that can be uploaded in any number of file formats and transcode them into the appropriate file types that can be viewed on all types of devices, regardless of form factor or operating system.

#5: Inside video search

Unlocking the full power of a campus video platform means enabling students to search for and find the specific parts of a video that can help them revise for exams, or revisit topics that were difficult to understand during class. However, hunting and pecking through video timelines is an inefficient and time-consuming way to search for specific content. Students should to be able to quickly find the information they’re looking for. Therefore,comprehensive video search functionality is a top priority, especially when lecture videos can often last an hour or more.

Leading educational video platforms use Automated Speech Recognition (ASR) and Optical Character Recognition (OCR) technology to index every word spoken or appeared during a video in addition to ingesting PowerPoint/Keynote slide content and user-generated notes, so that viewers can locate specific pieces of information, then access the relevant portion of the video with a single click.

#6: Video analytics

The availability of analytics data is a priority for both IT administrators as well as instructors. IT staff require administrative analytics, consisting of practical information on system performance such as server health and network usage.

On the other hand, instructors are particularly interested in learning analytics, which include statistics on audience engagement and viewing activity (e.g. who stopped viewing and when). This information helps professors personalize video learning modules based on how their students are engaging with the content.

#7: Automated recording

Finally, IT administrators often inquire whether recordings can be scheduled in advance, so that professors don’t need to spend precious pre-class time fiddling with technology to set up a recording.

With automated recording, administrators are able to control all the video recordings and live webcasts currently taking place at the school from a single web browser. Recordings can be remotely scheduled on a one-time basis or for recurring events, beginning and ending at any time specified by the administrator. As soon as the event or lecture ends, the recording is automatically uploaded into the school’s video library, where it is transcoded and made available for students to access on-demand.

This article was originally published on Panopto’s blog

For Students. For Teachers. See How The University of North Texas Uses Video

By | Ikke kategoriseret, Nyheder, White paper

The Center for Learning Enhancement, Assessment, and Redesign (CLEAR) at the University of North Texas exists to support the university’s goals for creating a superior education experience by working closely with faculty to maximize teaching effectiveness for any mode of instructional delivery.

CLEAR combines technology resources with expert consultation and personnel to provide UNT faculty with a guide to creating quality technology-based courses. The team assists faculty in the design and delivery of courses, as well as with the measurement of learning at the class, department, and college level.

With an eye ever toward the future, CLEAR is also charged with providing leadership in the exploration of innovative tools and techniques that promote teaching excellence.

The Center for Learning Enhancement, Assessment, and Redesign is a prime example of how a technology team can help a university adapt and evolve its educational experience, and provide students and faculty alike with tools, systems, and guidance that will help everyone learn, teach, and share — both today in the classroom, and tomorrow in the boardroom.

Which is why we’re so happy to see CLEAR recommend Panopto as a tool for UNT faculty.

Hear what makes Panopto such a valuable tool for universities, right from University of North Texas faculty and the CLEAR team themselves, in this series of four videos the Center for Learning Enhancement, Assessment, and Redesign has posted to their YouTube page.

“Would You Recommend Panopto to Other Instructors?”

How UNT Students Are Using Panopto

How UNT Faculty Are Using Panopto

UNT Faculty Satisfaction with Panopto

This article was originally published on Panopto’s blog

Why You Should Use Video In Education

By | Ikke kategoriseret, Thoughts and Discussion, Tips and Advice

When I was a student, ‘using video in education’ mostly meant showing a movie in class. Which to me, as a student, was clearly much better than the alternative of a lecture. With so much interactive multimedia technology available to today’s students, ‘video in education’ means way more than it used to. The handy infographic below shows how to strategically adopt video technologies into your classroom to enhance both teaching and learning, and how to guide students in the development of their 21st century skills to prepare them for their role as global citizens. Keep reading to learn more.

The Impact of Video In Education

  • Video is becoming a preferred channel of communication
  • Internet video accounts for 40% of all internet traffic in 2012
  • By 2016, it is expected that number will jump to 62%
  • Video helps students become actively engaged in their learning
  • Video helps maximize school resources
  • It increases engagement and excitement among students
  • Video can help facilitate collaboration
  • Video is appropriate for various learning styles
  • It helps improve learning outcomes
  • 68% of teachers believe that video content helps stimulate discussions
  • 66% believe it helps increase student motivation
  • 55% believe that it helps teachers be more creative
  • 62% believe that it helps teachers be more effective
  • 91% of UMASS students felt that using lecture capture helped them learn course material
  • 44% of high school students in a study scored higher on their exams when material was presented in video format

video in higher education

 

 

The article was originally published on the Edudemic website